How to Lower your Comcast Bill Price. Comcast had thrown me for a bit of a loop lately. The live chat method had always worked for me in getting discounts and promotions on Comcast services, but lately theyve been sticklers. I had written an old post on Get Rich Slowly in the past that highlighted how to cut your Comcast bill and gave the actual chat transcript that cut my cost by 3. Lately, I hadnt had as much luck with their live chat team. Perhaps part of the problem Ive run into was that I had been getting discounted high speed internet while still paying full price for cable. Then again, maybe they read that post and decided to toughen up the live chat team. Sure, I could get rid of cable completely. But college and pro football is right around the corner and Im an addictCold and inclement weather can ruin your day if youre caught unprepared. No one likes dealing with sporadic showers without an umbrella, or cold weather without a. Stepbystep instructions script for existing customers to negotiate a new customer promo discount from Comcast to lower their cable internet bill. Compare plans and prices from ATT Internet, Charter Spectrum, and XFINITY and 23 other internet providers who offer service in Gainesville, GA. So I decided to go back to my old method of getting a Comcast discount a good ole fashion phone negotiation. Before I go into the negotiation and what the result was, Ill first highlight what my package and price was Digital Basic Cable with HD DVR 8. Blast Cable Internet 2. MBs 3. 0month discountedTotal price 1. Note Comcast has since updated their speeds and pricing, so research what the current offerings are in your area, and substitute in the script. Its the technique that works, not the pricing specifics. Ill now walk you step by step how I was able to get that down to 8. I picked up the phone and called Comcasts customer service number 1 8. I state disconnect service when prompted by the automated voice prompts. Camouflage Making Program. This should get you connected to a Comcast retention specialist, who have a little more power to offer discounts than other customer service reps, or so the theory goes. I lead my negotiation with the competition. Comcast fears losing customers to AT T U Verse, who is offering up some great discounted packages to new customers. My discussion was almost identical to this and this Comcast script has reportedly worked well for hundreds of readers Me Id like to discontinue my service. Comcast Rep OK, may I ask why Me Because I need to lower my bill and AT T has some great offers for me. Comcast Rep OK. Well AT T doesnt offer as many HD channels, but I can look to see what kind of package we may be able to offer you. Me OK, Ill hear you out. Comcast Rep OK, so we have a package where you can get Comcast Digital Preferred more channels that what I was getting with basic plus high speed internet at a slightly lower, but still fast enough 8 MBs for 8. This is the price we offer new customers. Me Yeah, but I dont need more channels. Do you have a package with less cable channelsI dont need that many. Comcast Rep Let me check. We do not, but I can cut the 1. DVR fee to bring your total to 7. Would you like to do this Me Are you sure you dont have any cheaper packages Comcast Rep Yes. Me OK, please make the switch. Comcast Rep OK, we can add on digital voice for 3. Me No thanks I have Ooma digital phone service, and its free. Score another one vs. Comcast customer service. I Saved 3. 0 I was able to cut 3. Comcast has since upped their speeds, with one simple call. Over six months, it will save me 2. I will negotiate again. Stay Congenial. I want to point out that I was friendly, yet confident with the service rep. It may sound cliche, but treat others as you would want to be treated and you will get better results. Act like a jerk, and youll strike out. UPDATE I have since been able to do this again, and after Comcast started charging me again for a modem, I got rid of their modem fee by purchasing my own modem and router saving me another 1. Comcast recently jacked up their modem rates. This is something you 1. I bought a Comcast supported modem I opted to go for the Arris DOCSIS 3. SB6. 19. 0 cable modem you may also want to check out the Motorola MBB7. I paired it with the TP Link Wireless N router for wifi. Both were top sellers in the cable modem and router categories on Amazon and had outstanding reviews. I paid a total of 9. Comcast modem rental fee Cut your Comcast Bill Discussion What did your Comcast negotiation look like How much did you save and how did you get it Comcast CSRs Now is your chance to tell allHow can customers get the best deals and how does Comcast set these policies retention specialist can negotiateothers cannot. Please share youll remain anonymous, of courseRelated Posts.